LG

Linda G. one year ago • From Google

Rating

Bad

Terrible service destroying patient care and dignity

The situation with this medical practice continues to deteriorate. As previous reviewers have noted, several front desk staff display discourteous and uncooperative attitudes, and now, with their recently implemented approach, these employees lacking medical credentials will not simply schedule appointments but instead interrogate patients about personal matters before addressing their actual needs. Their promotional material claims they are thrilled to be launching a "total triage" model! In reality, they should feel embarrassed - creating additional stress and complexity precisely when patients require compassion, support, and empathy.

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