Woodlands Health Centre
Matthew S. one year ago • From Google
Bad
Terrible service destroying years of patient trust
I've been loyal to this medical practice for nearly two decades, but their recent performance has been nothing short of disheartening. Since March, I've been attempting to obtain a straightforward medical letter that is critically important to me. Despite their advertised 28-day processing time, I've been caught in a frustrating cycle of repeatedly submitting the same request, enduring endless unanswered callbacks and dismissive treatment. What compounds my exasperation is that I even drafted the letter myself to expedite the process, yet I remain trapped in an endless waiting game with no resolution in sight. It's abundantly clear that fundamental communication, accountability, and patient care have completely broken down. For an establishment I've entrusted with my healthcare for 17 years, this isn't just disappointing—it's fundamentally unacceptable. I sincerely hope the practice reflects seriously on this feedback, as patients unquestionably merit far more respectful treatment. Update: I've attempted to speak with the practice manager across four separate phone calls in recent weeks. Despite repeated assurances from reception that he would return my call, he has been conspicuously absent. Frankly, I've lost all confidence that he ever will. The situation is utterly disgraceful.
Having been a patient at this practice for almost three decades, I can confidently affirm that Dr Uduku and Dr Yisa have consistently been outstanding. Today, I had the opportunity to consult with..
Woodlands Health Centre
Sam U.
Swift service for my blood draw with a welcoming and pleasant nurse!
Woodlands Health Centre
Joyce E.
The healthcare professional demonstrated exceptional care and persistence while attempting to draw my blood, despite the challenges. Her gentle approach and unwavering composure were truly..
Woodlands Health Centre
Khalida J.
I was fortunate to have an incredibly caring healthcare professional, Meghana, who went above and beyond to ensure I felt listened to and at ease during my visit.
Woodlands Health Centre
Khairullah H.
I feel incredibly satisfied and grateful to be a patient at Woodland Health Center.
Woodlands Health Centre
Peter F.
Pep stands out as an extraordinary healthcare professional, truly deserving of national recognition for her exceptional service and compassionate care.
Woodlands Health Centre
Maria G.
During my recent medical visit, I was thoroughly impressed by the exceptional care provided by the nurse named Pet. She meticulously walked me through each procedure planned for the appointment,..
Woodlands Health Centre
Marina B.
I'm assigning a single star, wishing I could rate even lower. Their approach is to schedule phone consultations, pretending a call can somehow assess your complete medical condition. However, the..
Woodlands Health Centre
Dalton s.
Today, 15/10/21. I reached out to my family doctor's office at 8:02 AM, attempting to schedule a consultation for the same day due to experiencing chest discomfort, elevated body temperature, and a..
Woodlands Health Centre
sobiga k.
The staff provided satisfactory assistance during my visit.
Woodlands Health Centre
Phillip B.
Smooth and minimal discomfort during blood draw. Professional and courteous staff. Scheduling early morning slots is crucial for those with work commitments!
Woodlands Health Centre
A E.
I really appreciate your exceptional assistance. Your professionalism and genuine willingness to listen and support me have been outstanding. You're truly a remarkable team member who goes above and..
Woodlands Health Centre
Kevin B.
Courteous, friendly, and supportive... The front desk personnel and the pair of nurses who attended to me were all exceptionally kind and accommodating.
Woodlands Health Centre
sharon c.
I signed up at this health centre 3 months back. Their reception staff are incredibly inefficient (though not all of them). They've promised to call or text me for 3 weeks now, and I've followed up..
Woodlands Health Centre
Klaudia C.
My encounter with this medical practice was nothing short of abysmal. Their incompetence was evident from beginning to end. The reception staff consistently demonstrate rudeness and an utter lack of..
Woodlands Health Centre
Rehab B.
The staff's assistance was exceptional, particularly the nurse who demonstrated remarkable compassion and warmth throughout my experience.
Woodlands Health Centre
Genora L.
The reception area was immaculate, inviting, and bright. I was called in for my appointment almost instantly. The nurse was incredibly friendly and personable. She thoroughly explained each step of..
Woodlands Health Centre
Beverley W.
This medical practice is completely ineffective. Their communication is abysmal, with phone wait times stretching up to 50 minutes before anyone picks up. It's nearly impossible to schedule an..
Woodlands Health Centre
Dayo A.
The personnel here are welcoming, compassionate, and professional. Queuing is minimal and swift. The facility itself is pristine, contemporary, and fully stocked with state-of-the-art equipment. My..
Woodlands Health Centre
NETWORK D.
Extremely competent and polished personnel
Woodlands Health Centre
Tugba Y.