KR

Korah R. 2 years ago • From Google

Rating

Bad

Terrible service destroys patient care and trust

This medical practice is appalling! They removed me from their patient list for voicing my concerns. Initially, I waited three weeks to have both my young sons seen, attending an appointment only to be informed no booking was made. After consulting with a nurse, I scheduled another appointment. Immediately after leaving, the nurse called to confirm the appointment. When I arrived the following week, I was told no appointment had ever been arranged. Consequently, they struck me from their patient roster, preventing me from obtaining my essential mental health medication. Considering I've just given birth, my baby will now miss her crucial six-week vaccinations. Moreover, my son's rash has progressively spread across his belly, back, and arms due to their refusal to examine him. A completely unacceptable medical facility with equally unacceptable personnel!

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