AB

Angela B. 4 years ago • From Google

Rating

Bad

Terrible service doctors fail patient urgent care needed

3 weeks struggling to book a doctor's appointment, and when I finally see one, he simply suggests ibuprofen. As an asthmatic, this medication nearly killed me previously. My pre-existing blood tests were fine, and my scan showed nothing, yet my foot is swelling dramatically, now resembling a balloon. I had to visit a walk-in centre to request an urgent hospital referral, but still nothing has happened. This medical practice has seriously deteriorated. While the nursing staff remain excellent and beyond criticism, the doctors are completely unreachable. Attempting to phone at 8am results in being told all doctors are booked, with instructions to try again tomorrow - a cycle that repeats endlessly. It's no surprise the walk-in centre is overcrowded when patients cannot access basic medical consultations. I'm deeply disappointed, having transferred from one substandard practice to another that's following the same disappointing trajectory. It's truly disheartening that I cannot get proper attention for such a significant medical concern as my rapidly expanding foot.

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