BB

Bunnyleah B. 3 years ago • From Google

Rating

Bad

Terrible service doctors never available to help

Back in the era of Dr Burton and Dr Begley, this surgery was commendable. Now, it's become utterly futile. Securing an appointment is practically impossible. The previously convenient online booking system has mysteriously vanished? It seems they're regressing rather than progressing? The logic is baffling. If you urgently need same-day medical attention, (assuming you're fortunate enough to get through), you're invariably directed to A&E. One might wonder if these physicians actually see patients at all. My husband was recently asked to name his GP, but he's completely clueless, having never successfully consulted a doctor since Dr Begley's departure. Two years ago, when I was experiencing severe stress, total sleeplessness, and feeling overwhelmingly anxious, I miraculously managed to schedule a consultation. Four days later, I received a phone call offering absolutely no meaningful support. I cannot in good conscience recommend this surgery to anyone at this point.

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