AN

Anna N. 5 years ago • From Google

Rating

Bad

Terrible service drives patients away from medical centre

The reception staff continue to demonstrate a consistently poor attitude, displaying rudeness and a lack of assistance. Their approach significantly complicates the already challenging task of managing personal and family healthcare, creating unnecessary emotional strain. As a result, we have been compelled to seek medical services elsewhere with 'doctorcareanywhere', completely abandoning this centre. It would be beneficial if The Simpson Centre could take notes from their competitor's customer service approach, which emphasizes empathy and genuine compassion when interacting with patients.

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