Limes Medical Centre
J H. 4 years ago • From Google
Bad
Terrible service for a worried parent's sick child
Dealing with a medical issue for my one-year-old turned into an incredibly frustrating experience. The initial phone call was met with an unhelpful and dismissive female receptionist who took an excessive amount of time to answer. At 10 am on 09/09/21, the phone queue was ridiculous. When I requested her name to file a complaint about her poor attitude, she refused to identify herself. I was flatly denied both an emergency appointment and a face-to-face consultation for my child. I was simply told I would receive a callback, which eventually came around 5 pm after waiting all day. Upon collecting the prescription, I discovered the medication dosage was inappropriate and potentially dangerous for a toddler of my son's age. The receptionist's only response was to coldly suggest I take him to the hospital. This was outrageous - unnecessarily burdening hospital resources for something that should have been easily manageable through an NHS-funded GP service. When I tried to explain that I couldn't administer the medication due to my son being bitten, and the pharmacy's refusal to dispense it, I was met with further indifference.
The medical professionals here are top-notch, provided you can secure a consultation, and the healthcare assistants and most reception staff are wonderfully compassionate. They truly deserve..
Limes Medical Centre
Christina A.
Securing a GP appointment is an absolute nightmare. The recent callback I received was utterly bewildering. I detailed my 10-day struggle with intense, debilitating abdominal pain that's completely..
Limes Medical Centre
Hannah W.
I was denied service and left completely frustrated. The staff showed zero interest in helping me or addressing my concerns. Their unwillingness to accommodate me was unprofessional and deeply..
Limes Medical Centre
Kirsty h.
I accompanied my spouse during his vasectomy at this clinic, and the experience was exceptional. The medical team allowed me to be present in the room, which helped him feel supported during the..
Limes Medical Centre
Zim W.
In all my two decades residing in the United Kingdom, I can confidently say this medical practice stands out as the absolute pinnacle of healthcare I've experienced. Every single staff member,..
Limes Medical Centre
James J.
The medical staff's absence continues to frustrate me. I was sent a communication from Limes instructing me to reach out to the clinic for scheduling. However, when I attempted to do so, an..
Limes Medical Centre
Derek F.
Insufficient attention given to resolving customer concerns and complaints
Limes Medical Centre
Ben H.
Hi, if you're considering consulting Dr. Bright, I strongly advise seeing a different physician. He was extremely dismissive and provided me with inaccurate information. When patients seek medical..
Limes Medical Centre
Oxford S.
Getting an appointment here is challenging at best. Called right at 8am, first in line, yet still no available slots—just one emergency phone consultation. This recurring issue is utterly ridiculous..
Limes Medical Centre
richard j.
The medical professionals performed exactly as expected.
Limes Medical Centre
Chris S.
Answer the phone properly instead of repeatedly picking it up and setting it down without engaging with the caller who's attempting to reach reception. The prescription service indicated there's an..
Limes Medical Centre
Grace E.
A delightful medical facility with compassionate, committed personnel who are deeply invested in serving their local area.
Limes Medical Centre
Kaia B.
While many of the general practitioners are supportive and kind, there are a few who display a concerning lack of professionalism. Additionally, the overall medical practice's administrative setup..
Limes Medical Centre
Mick B.
I've been a patient at this practice since the days of Dr. Townsend and Dr. Whitney, and my respect for the medical team has never wavered. Although my visits are infrequent, whenever I do come in,..
Limes Medical Centre
Hayley P.
The staff at the front desk consistently display a lack of warmth and hospitality. Despite multiple visits, I've yet to encounter a single receptionist who demonstrates genuine friendliness. Their..
Limes Medical Centre
Julie R.
Always dependable. However, there's an ongoing issue with their phone system's recorded message, which incorrectly states they're closed even when the business is actually open. This continuous..
Limes Medical Centre
Paula R.
My spouse has merely been a patient for a fortnight and has already received two home consultations due to his limited mobility. I cannot express enough gratitude to the medical staff, and I want to..
Limes Medical Centre
MD M.
Extremely unsatisfactory. In my last two scheduled visits, I experienced significant delays of 4 and 6 weeks respectively. The wait for even fundamental diagnostic procedures stretched to 4 weeks...
Limes Medical Centre
Paul D.
Newly added - today, 20/01/2025. Why are the staff at Limes so incredibly unprofessional towards patients? I was verbally attacked over the phone by Louise when I inquired about my missing emergency..
Limes Medical Centre
Emma M.
Following numerous critical remarks about the medical procedure, I wanted to provide insight into my personal encounter. I had several questions concerning my autistic child, and Dr. Poitifract..
Limes Medical Centre
Simon T.