NK

Naila K. 2 years ago • From Google

Rating

Bad

Terrible service for diabetic patient with accessibility needs

Enduring daily wait times exceeding an hour, starting with a lengthy morning queue, I've been registered with this GP practice for nearly nine months without seeing a doctor. As a diabetic and visually impaired patient, I urgently require a hospital referral for an eye examination. My attempts to secure an appointment have been futile, with phone staff displaying unhelpful and dismissive attitudes, repeatedly telling me to call back in the morning. Despite making eight separate attempts to book a consultation, I have been unsuccessful and am deeply frustrated with the service.

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