Croft Medical Centre

I recently navigated the healthcare system for my Uncle, who has been unwell, through Croft Medical Centre in Birmingham. Initially, after scanning Google reviews, I braced myself for potential..

I've consistently had a smooth experience with this healthcare facility, finding their online prescription service convenient and their personnel consistently supportive and friendly.

After completing my cancer treatment, I urgently needed a doctor's note to return to work with reduced hours. The initial consultation on 25/4/19 resulted in being told to call back on 08/05/19 for..

As a patient with a high-risk pregnancy, I'm extremely frustrated. My midwife was absent on the day of my scheduled appointment, and despite multiple attempts to follow up, I've been waiting over a..

Absolutely dreadful service! Scheduling an appointment is impossible, and I've been left hanging for more than a month waiting for my test results to come back.

Booking an appointment with this general practitioner is an absolute nightmare. Our scheduling options are extremely limited, and their online booking system is completely dysfunctional. Every time..

Until recently, the medical care was satisfactory, save for two encounters with a specific physician. Dr. Bhatti demonstrates a severe lack of professional competence and empathy. He appears..

Completely unacceptable. Medical consultations consistently run behind schedule, rendering the entire concept of booking an appointment utterly meaningless when they can't adhere to the designated..

I echo these sentiments, having nearly lost my life to their medical carelessness - the catalog of errors is seemingly endless. It was only after engaging the quality care commission that any..

Staff are incredibly kind and supportive. However, completely inadequate when medical attention is required!

I called today inquiring about my prescription's delay, and the staff member claimed there was no record of it. I requested they expedite it, as they've done previously, but was dismissed. They..

Absolute worst experience. Completely unprepared for meditation session. No scheduling coordination whatsoever.

I was denied my urgent face-to-face consultation today by Dr. Nick. I was challenged about not wearing a mask, and I explained that the mask triggers involuntary panic attacks and restricts my..

appalling front desk staff called regarding my senior father's medical consultation, only to dismissively claim they couldn't help and abruptly ended the conversation when I attempted to describe..

I have mixed feelings about this practice. They've been supportive during critical times, but getting through on the phone is incredibly frustrating, and booking appointments seems impossible. My..

Croft Medical Centre - what can I say? After attempting to book an appointment at 08:00 for five consecutive days, being told their 'trained staff' would handle my call 'efficiently', only to be..

If I could, I'd rate this zero stars. Their telephone communication is abysmal. Booking appointments at 8am is now a futile exercise. The scarcity of available slots is ridiculous. The front desk..

They are absolutely terrible, never go here. The people, staff, and doctors are horrible.

I've attempted to contact them by phone 4 separate times today, and each call was a frustrating experience. At 8am, I endured a 30-minute wait before hanging up. By 11am, I tolerated 23 minutes on..

My significant other hadn't visited the general practitioner in around a year, with the clinic merely handling his prescription refills. When he phoned to request his medication be sent to the..