VR

Vimal R. 2 years ago • From Google

Rating

Bad

Terrible service for sick children waiting weeks

I've repeatedly sought medical help for my 3-year-old's health issues (coughs, colds, vomiting), and each time the general practitioners here simply advise me to wait three weeks before returning. Despite my pleas for medication to help my child recover quickly, they consistently respond that I should allow the condition to persist for three weeks, only returning if the problem remains unresolved. I suspect you've received directives from higher management (likely due to budget constraints) to avoid prescribing medication, instead repeatedly telling patients to return after a waiting period. It appears your approach is to deliberately delay treatment, only addressing medical concerns after they've significantly worsened. PS to those responsible: I'm not interested in phone calls. Address the issues I've highlighted, and you'll see patients leaving your practice with genuine satisfaction. I remain open to updating my review if service quality improves

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