MM

Mh M. 2 years ago • From Google

Rating

Bad

Terrible service for vulnerable parkinson's patient

When my husband received his Parkinson's Disease diagnosis last year, things took a turn recently. He developed a chest infection accompanied by escalating anxiety, and upon trying to secure a medical consultation, the receptionist coldly instructed him to book online. Subsequently, he was sent a text message indicating a potential phone consultation would occur four days later. The handling of a Parkinson's patient in such an impersonal and dismissive manner is completely unacceptable, and it's clear the receptionist is not fulfilling her professional responsibilities adequately.

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