New Eltham Medical Centre

Impossible to get through on the phone, with constant busy signals. They promise a physician will return your call, but that call never materializes.

After relocating to this neighborhood approximately four years back, I initially experienced difficulties reaching the clinic by phone to schedule consultations. However, those communication..

Exceptional customer service. The front desk team and doctors are incredibly supportive and accommodating. I'm truly impressed by their remarkable ability to maintain high-quality care during the..

Welcoming medical center with helpful and pleasant personnel

I genuinely cannot fault this medical practice; I've been their patient since 2016 and have consistently experienced smooth scheduling for both myself and my child, with prompt communication from..

Always incredibly supportive and ready to assist

Securing a doctor's appointment at this practice is an exercise in frustration. Remote booking is virtually non-existent, and in-person scheduling is marred by the unacceptable attitude of a..

Their appointment scheduling process is completely illogical. The front desk staff are delightful, but actually reaching them by telephone is incredibly challenging. I've consistently struggled to..

Spotless, welcoming, and conveniently located.

The administrative staff are truly exceptional: whenever I needed to reach out during an urgent situation or faced a challenge, I consistently encountered compassionate, understanding, and attentive..

Dr. Arora provides quality care, but the support staff falls short in terms of customer service and assistance.

On Saturday, September 7th, my relatives and I decided to sign up with this medical practice, and we were thoroughly impressed by the exceptional demeanor of the two receptionists. I believe both of..

Endless Phone Frustrations - Their telephone system is perpetually stuck on an automated response, directing you to call back after 12 noon, which remains unchanged even when attempting contact..

Every single time, I'm stuck waiting over 20 minutes just to have someone pick up, only to be told there are no available appointments for the next fortnight. With no emergency option, I'm forced to..

I recently met with Nurse Beverley and I must express how impressively she represents your medical facility. She is truly an exceptional, highly competent healthcare professional. Additionally, the..

Extremely frustrating experience with this medical practice. Their phone communication is abysmal, and they even disconnected my call. I'm forced to give a one-star rating just to submit this..

The medical staff here are incredibly kind and welcoming. Both the physicians and front desk personnel provide exceptional service with a friendly demeanor.

Freya, who works the front desk, was exceptionally friendly and courteous. She addressed all inquiries quickly, efficiently, and with a delightful demeanor. Her outstanding customer service..

You attempt to discuss a newly discovered mass, comparable to a tennis ball, located beneath your armpit, only to be coldly told to call back at 2:30 pm, regardless of the urgency. This contradicts..

Getting a slot at this place is incredibly challenging. They're perpetually fully booked, which is truly frustrating, particularly when you're in urgent need of an appointment.