Biscot Group Practice

This medical practice is absolutely dreadful. Getting an appointment with a general practitioner is incredibly challenging, and when I finally managed to see one, two out of three doctors..

The two female receptionists demonstrate an appalling lack of professionalism and basic manners. When visiting the GP's office, one expects a minimum standard of civility and communication. Their..

Bureaucratic inefficiency at its finest Perpetual unavailability I've been struggling for over a fortnight to secure a medical consultation through every possible channel - online booking,..

I attempted to complete my GP registration via an online application, but after several weeks, I've received no response. When I visited the GP's office in person, the receptionist suggested I call..

Completely unresponsive and seemingly indifferent to patient needs, this medical practice creates significant barriers to communication and scheduling, especially for those with ongoing health..

These administrative personnel were completely incompetent and unable to handle even the most basic tasks. Total waste of resources!

The service quality is commendable, but their appointment scheduling is deteriorating rapidly. I've been unable to get a blood test for an extended period due to the complete lack of available..

Utterly repulsive customer experience Securing an appointment is virtually impossible, and if you miraculously do, you'll encounter incompetent staff. Should you have shoulder discomfort and seek..

Seeking a new healthcare provider immediately. Their appointment scheduling is subpar. It's clear they've introduced an online system they're completely unfamiliar with. The staff consistently..

I wouldn't even rate this experience with a single star. I submitted my prescription, test strips, and needles to their service. Initially, they failed to forward my prescription to the pharmacy,..

Utterly repulsive treatment! Once more, I'm compelled to emphasize that this general practitioner shows zero concern for patients, even when they're kids! Their constant solution is to direct me to..

Since they introduced the online form submission, scheduling appointments has become much smoother. I'm now consistently able to secure regular appointments without the previous hassle. Gone are the..

I've been attempting to schedule a consultation for three consecutive months, yet they consistently claim all time slots are occupied. I haven't managed to consult with a single general practitioner..

These folks are essentially scamming you, collecting funds without delivering actual service. The government compensates them for each registered individual, regardless of whether anyone receives an..

Their digital submission window launches at 8 AM and abruptly shuts down after just 10 brief minutes. Patients find themselves completely unable to submit even the simplest administrative inquiry..

Extremely poor customer service experience

Booking an appointment through their website is a nightmare, and calling the reception yields no assistance whatsoever. I've been desperately attempting to schedule a consultation over the past..

Terrible customer experience, completely unsatisfactory service level.

Absolutely terrible customer service 👎 For three consecutive days, I've been struggling to schedule an appointment without success. When I visited the clinic in person, they directed me to book..

Phone appointments are a nightmare here. If you're lucky enough to secure a slot, be prepared to wait over 90 minutes. They claim the doctor will call in 2 hours, but it often stretches to 5 or 6..