LM

Lee M. one year ago • From Google

Rating

Bad

Terrible service from dr abrams medical practice

I've been a patient of Dr. Abrams for over 25 years, but his practice has seriously declined since moving from Great Homer st. The reception staff are dismissive and unhelpful on the phone, unable to handle even a simple phone number update. Regardless of your issue, you're always told to call back at specific times, only to be met with a perpetual engaged tone until appointments are fully booked. Despite my blood pressure reaching as high as 200, nothing has changed. I've provided my new contact number three times, and while it's correct in the MyGP app, they continue to call and text my old number, preventing me from discussing my health concerns with the doctor. Dr. Mason is equally problematic, never reviewing hospital correspondence, so during consultations, he's completely unaware of my medical history. He seems to deliberately provoke reactions from patients and then documents any negative responses in medical records, conveniently omitting details that might reflect poorly on him. (Many similar reviews about him are available online) I'm actively searching for a new GP and strongly recommend avoiding this practice.

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