MM

Marie M. 3 years ago • From Google

Rating

Bad

Terrible service from morning till night

This medical practice is hands down the most incompetent healthcare provider we've encountered. They consistently reject patients or abruptly cancel appointments, frequently citing doctor unavailability or remote working. Their scheduling is so dysfunctional that by 8:06 am, they've exhausted all in-person consultation slots, even for a toddler, forcing us to resort to emergency services for a matter a general practitioner could have easily addressed. They turned away my husband and redirected him to a walk-in center for a routine issue that our previous GP would have swiftly handled, typically without even requiring a phone consultation before issuing a prescription. Having been in this area since mid-July, we've given them ample opportunity to improve, but our patience has completely worn out. We are definitively changing practices at the earliest opportunity. My strong advice: avoid registering here unless you enjoy bureaucratic frustration and substandard healthcare.

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