DB

Door B. 4 years ago • From Google

Rating

Bad

Terrible service from rude and unhelpful receptionist

I haven't personally needed this medical practice, but arranging an appointment for someone else has been absolutely appalling. My specific interaction with Saima was terrible, as she displayed an incredibly unprofessional and dismissive attitude in what should be a compassionate healthcare environment. I was attempting to secure replacement medication for someone who experienced an allergic reaction, and Saima's response was to repeatedly redirect me, telling me to call 111, while 111 then instructed me to contact the GP. When I called back, Saima again insisted I contact 111, completely disregarding the urgent medical situation. Honestly, her conduct was so unbelievably unhelpful and rude that I cannot comprehend how she maintains this position. It's painfully obvious that any person with even the most basic understanding can recognize that the positive reviews about Saima are completely fabricated and utterly ridiculous.

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