The Orchard Surgery

Absolutely amazing staff! From the front desk to the nursing team and physicians, they consistently show me great respect. I'm puzzled by those who criticize this place - it seems more likely that..

I've just encountered an absolutely exceptional receptionist who truly exceeded my expectations. Although I'm not a frequent visitor to medical facilities, I'm thoroughly impressed with the..

The front desk staff display an appalling lack of empathy, consistently demonstrating either total disinterest or outright discourtesy. They ought to feel deeply embarrassed, though it seems..

Think twice before committing to their service

I am grateful to Orchard Surgery for their compassionate and professional team who have been a tremendous support to my elderly mother throughout this challenging period. Their staff has been..

1. Scheduling an appointment on the same day is practically impossible 2. Advance booking of appointments is not an option 3. Without fail, every single receptionist I interact with is discourteous..

Phone consultation with compassionate and understanding locum physician Dr. Lerner was excellent. Feeling worried about my test findings, he carefully walked me through the results, potential..

The medical personnel and physicians here display an incredibly poor demeanor, consistently attempting to pressure patients into accepting their perspectives. They arbitrarily modify prescriptions..

Utterly appalling how the medical professionals believe they can deny critical medication. Despite my detailed explanation of the gravity of my condition. I recently underwent open heart surgery in..

Another fantastic visit with Dr. Mendez today, continuing my streak of excellent appointments. He consistently delivers great results, and I'm particularly impressed by his compassionate approach..

The medical staff at this practice are completely out of touch, constantly avoiding direct patient interaction by using their receptionist as a shield. I'm thoroughly frustrated by the endless cycle..

After relocating from Oxford to Lancing, I enrolled with The Orchard Surgery, and I must emphasize how incredibly superior they are to my previous medical practice. The front desk team consistently..

Abysmal customer support. Truly terrible.

Absolutely dreadful surgical experience. The front desk staff lack basic courtesy, and the physicians are perpetually unavailable despite having a minimal patient load. It's like being transported..

Absolutely the most appalling medical practice in West Sussex. The reception staff should seriously consider resigning - I'd be mortified to be associated with such a workplace. Securing a GP..

Completely worthless for individuals battling ongoing pain and mental health challenges. Zero support provided - impossible to track or document medication details. They've essentially forced me..

I've consistently had smooth interactions without any issues. This reflects my personal encounter, so I can only speak from my own perspective.

The surgical service is excellent, but the appointment scheduling is incredibly frustrating. Their policy of only booking same-day appointments means you're constantly having to redial and hope for..

Performs exactly as a surgical procedure is intended to perform

The nurse who treated my son during his wound care visit was absolutely wonderful - not only was she professional and quick, but she also brightened his day with a sticker. We're truly grateful for..