MF

Marco F. 5 years ago • From Google

Rating

Bad

Terrible service from uncaring doctor's office

The situation I experienced yesterday is completely unacceptable. I woke up with a swollen face and, feeling quite anxious, I decided to visit the doctor in person at 9 AM rather than calling, suspecting some kind of infection but unsure of the specifics. Upon arriving around 9:30, I spoke with the receptionist who took my details and assured me the doctor would call me back - which never happened. I waited for a phone call until 4 PM before ultimately going to the hospital, where I must admit they addressed my concerns efficiently. My interactions with this medical practice have been sporadic, and whenever I require their services, they seem unavailable. The reception staff's attitude is particularly disappointing. I will absolutely be changing doctors and cannot in good conscience recommend them to anyone else. This experience deserves zero stars.

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