Park View Surgery
Jasonlincoln B. 2 years ago • From Google
Bad
Terrible service from unfriendly and unhelpful staff
The receptionist's behavior today was incredibly discourteous. Initially, she claimed I didn't have an appointment because this wasn't my son's usual doctor's office, and then loudly shouted from across the room for us to sit down. After our consultation, the doctor recommended rebooking in 7 weeks, but the staff insisted they don't schedule that far in advance - apparently only acceptable if it was for me, not my son. When I inquired about collecting his prescription, I was abruptly told we couldn't obtain it here since we weren't regular patients. The entire service was shockingly unprofessional, especially given that the office wasn't even busy. I'm bewildered by the hostile treatment simply because we weren't their typical patients. Truly disappointing. The only positive was that the doctor was excellent with my child.
The staff's exceptional level of support and genuine care was truly remarkable. It was refreshing to be respected and made to feel valued, rather than being treated like an inconvenience or someone..
Park View Surgery
Vince S.
I feel fortunate to have this medical practice. However, I'm frustrated by the apparent lack of email communication options. I cannot locate a clear email contact method, which seems like a missed..
Park View Surgery
Judith P.
The team consistently demonstrates professionalism, warmth, and a willingness to assist. Their exceptional support throughout the past year has been particularly noteworthy and deeply valued.
Park View Surgery
Susan G.
Battled through a challenging year filled with continuous health issues and a small mishap. Managed to secure a swift medical consultation and received exceptional care from compassionate healthcare..
Park View Surgery
joanne g.
Despite working in a medical practice, I typically steer clear of medical procedures whenever possible. However, I can genuinely affirm that from the doctors and nurses to the reception staff, I..
Park View Surgery
Jasonlincoln B.
The receptionist's behavior today was incredibly discourteous. Initially, she claimed I didn't have an appointment because this wasn't my son's usual doctor's office, and then loudly shouted from..
Park View Surgery
A R.
I've consistently praised the quality of care at my medical practice, but over the past year, the service has dramatically deteriorated. The entire reception team is new and incompetent, giving lip..
Park View Surgery
Hannah R.
I must admit, ever since this medical practice underwent corporate changes and implemented a new system, with long-time reception staff departing, the atmosphere just isn't the same. Despite that,..
Park View Surgery
Paul P.
The personnel and physicians here are warm and welcoming. I'm typically seen promptly, and even when there's a slight wait, I'm not bothered because I'm thankful we still have the NHS, despite its..
Park View Surgery
Pamela S.