JT

Judy T. 2 years ago • From Google

Rating

Bad

Terrible service from unhelpful and unresponsive doctors

I called seeking a doctor's callback, but received a text directing me to the Urgent Treatment Centre at Royal South Hants Hospital. I'm baffled how a doctor can make this recommendation without even speaking with me. When I responded explaining I couldn't go to the hospital and reiterated my request for a phone consultation, I was firmly told that wasn't an option. It consistently feels like getting medical attention or communication from this practice is nearly insurmountable. The quality has dramatically deteriorated - this used to be an excellent surgery, but now I wouldn't suggest it to anyone. The standard of care has significantly declined from what it once was!

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