JK

Jane K. 3 years ago • From Google

Rating

Bad

Terrible service from unhelpful medical practice

Appalling medical service where they denied my medication due to an overdue review, forcing me to accept meds without properly verifying their suitability for my current condition. They're refusing to let me see a doctor about a persistent mouth lump, instead suggesting I email them - which is ridiculous since they can't diagnose anything online. The receptionist was absolutely terrible, possibly the most unprofessional person I've ever encountered. I've never needed doctors before because I was always healthy, but now that I'm unwell, I'm genuinely concerned about receiving appropriate treatment. Without a proper review, how can they ensure my medication is correct? A simple blood test and blood pressure check would resolve this, so I'm baffled why I must wait four months.

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