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Shirleyshambles S. 3 years ago • From Google

Rating

Bad

Terrible service from unhelpful practice manager sharon

I've been a patient here for a considerable time, and the practice manager is absolutely appalling. She appears inexperienced, consistently unhelpful, and downright discourteous. She never returns calls and shows zero concern for patient welfare or mental health. I'm escalating complaints to every possible authority - the ombudsman, CQC, PALS - to highlight my traumatic experiences with this unprofessional manager. Disgraceful! STEER CLEAR AT ALL COSTS. She's a complete embarrassment to patient care standards! Always instructing patients to call, yet perpetually unavailable. I've attempted contact 7 times, and she consistently refuses to engage, instead hiding behind the overwhelmed reception staff. I believe her name is Sharon. What an abysmal representation of a healthcare professional. Total chaos!

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