Purbeck Health Centre

Over the past twelve months, I've only had positive experiences to share. This establishment has undergone significant enhancements. Moreover, with their new digital platform, processes have become..

After making 226 attempts to schedule an appointment, I found myself repeatedly confronted with an eternally busy phone line—what an absolute farce of a communication system.

This establishment deserves zero stars, if that were possible. I emphatically urge EVERYONE to steer clear of registering or continuing treatment at this medical practice! The personnel are..

Complete nonsense, called at 8:13 only to be informed all appointments are booked, this has happened three consecutive days now. Apparently a physician is absent today, and that's supposedly why no..

Reception staff displayed a severe lack of interpersonal skills, with the representative being exceptionally discourteous. The employee could greatly benefit from comprehensive customer interaction..

I reached out today seeking guidance on travel vaccinations, uncertain about my immunization history. Instead of receiving helpful information, I was met with a dismissive response: "We are unable..

Absolutely dreadful service. I spent a fortnight attempting to schedule a standard consultation, only to be repeatedly dismissed and told to retry the following day. Thankfully this isn't a critical..

When I finally secure an appointment, the staff are excellent. However, the challenge lies in spending 45 minutes repeatedly dialing, only to encounter a busy signal, and when the call connects, it..

Refused to schedule an appointment for my young child, simply dismissing us with a blunt "no" without any explanation or consideration.

The mental health support here is appalling, with scheduling appointments being an absolute nightmare unless you have multiple people attempting to call simultaneously. Whenever I manage to get..

CIRCUS-LEVEL CUSTOMER SERVICE at its finest. Ring them at 8 AM to schedule an appointment, endure 700 calls, and an hour later they casually mention zero availability. Even when they do book you in,..

I'm genuinely puzzled by the other comments here. Having visited Purbeck for over a decade, I can confidently say their staff has consistently been courteous and supportive.

I attempted to schedule an appointment only to be instructed to call back the next morning at 8am. What possible reason could there be?? I'm already speaking directly with the receptionist, so why..

Had a quick wisdom teeth extraction procedure, finished in just a quarter-hour, discomfort subsided after four hours. The entire process was impressively smooth and efficient.

This surgical center is an absolute nightmare. The manager is hands-down the most unprofessional individual I've encountered, completely lacking in honesty. Nearly all the receptionists were..

The medical practice is absolutely terrible. As someone in my fifties, I've been experiencing health issues, but their appointment system is ridiculously restrictive - you can only call exactly at..

Outstanding customer support, incredibly accommodating and friendly staff who went above and beyond to assist me.

I find myself content with the outcome.

I'm consistently thwarted in scheduling any appointments. The front desk staff display an alarming lack of empathy. When my cesarean section incision unexpectedly reopened, I was callously directed..

My partner scheduled a consultation regarding a persistent health concern and was attended to by a temporary physician who hastily prescribed medication in mere seconds, without any meaningful..