MC

Maxine C. one year ago • From Google

Rating

Bad

Terrible service from unprofessional and dismissive receptionist

The front desk staff's demeanor is incredibly off-putting. While I recognize the necessity of screening patients to ensure proper routing, this particular receptionist seems to weaponize the process, using it as an opportunity to make condescending remarks about patients' health concerns. I was specifically referred here by a paramedic, and I find it absurd that a receptionist would attempt to undermine professional medical guidance. This isn't an isolated incident; I've previously experienced this same individual's unprofessional conduct, including falsely claiming my blood test results were clear, only to have my GP later confirm a significant medical condition after I persistently followed up. The lack of empathy and potential for medical misinformation is deeply troubling.

Other reviews for Whitley Road Medical Centre