Fern House Surgery

Called customer service, spent 20 excruciating minutes on hold due to a constantly engaged line. Finally got through the menu options, selected my desired number, only to be greeted by another round..

Evidently, medical professionals are completely oblivious to their fundamental responsibility of patient care! A formal complaint is imminent They have utterly failed us! Zero empathy, completely..

Repeatedly contacted my outdated phone line despite multiple requests to stop. After enduring a 4-week wait for a scheduled service, they attempted to reach me on the disconnected number once more...

The personnel at this facility are delightful and the medical practice operates smoothly. Nevertheless, it's advisable to visit in person to schedule an appointment, as they genuinely struggle to..

Exceptional service once again at Fern House - their staff is incredibly responsive and meticulous, and they ensure you're fully informed throughout the process. They consistently maintain their..

i'm baffled by the phone team's performance - waiting 30 minutes just to get a basic surgery email contact that should honestly be displayed on their website in this day and age. they consistently..

Completely useless information that provides zero assistance or value.

Completely absurd. Unable to handle something as basic as printing a medical note. Their staff management is a shambles and the place is overwhelmingly packed. They desperately need to enhance their..

Currently enjoying positive interactions with my general practitioner. The follow-up care has been excellent, and I've been able to secure appointments as required. While there are indeed waiting..

Sadly, my interactions with this general practitioner have been entirely negative. I cannot in good conscience suggest this doctor to anyone seeking medical care.

The surgical experience was abysmal, and they continue to avoid in-person consultations. Scheduling an appointment is an uphill battle, and their phone screening process is incredibly inconsistent...

Whenever I've required medical attention, securing a timely appointment has been effortless. The medical staff, from physicians to nursing personnel, are outstanding, and the front desk team..

My previous assessment has seen notable enhancements. Now, instead of enduring lengthy wait times, they'll contact you when it's your turn. During my most recent visit, the level of service was..

I'm struggling to switch my pharmacy, and every attempt to contact the medical office has been met with unanswered phone calls! I've been shuffled between different staff members who consistently..

I recently relocated and am genuinely thrilled about signing up with this medical practice after enduring years of mediocre to terrible healthcare encounters at my previous GP. I needed to schedule..

The ongoing development in Witham is putting immense strain on local healthcare, with new housing developments outpacing infrastructure growth. While the medical staff are genuinely compassionate..

Super convenient spot to get my COVID shot! Absolutely no complaints here.

Had a nice phone call regarding a medication review, from sophie the pharmacy nurse at fern house surgery, me and my wife found her to be extremely through, efficient and never missed anything out,..

I've been a patient at this medical facility for four decades and have consistently found it to be excellent. In my opinion, any challenges encountered are attributable to bureaucratic complications..

Scheduling an appointment is impossible here. When you have abnormal blood test results, you'd expect the doctor or pharmacist to help adjust your medication. I attempted to book a consultation..