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Ocean R. one year ago • From Google

Rating

Bad

Terrible service from unprofessional and unhelpful doctors

I've never encountered a more incompetent medical practice in my life. I've been shuttled back and forth between these incredibly unprofessional doctors and receptionists, enduring their absolute rudeness while suffering intense pain and total confusion about my next steps. They initially advised me to call 111, who then told me to contact my doctors for urgent care and treatment. I followed their instructions immediately, but now they claim I never called and refuse to help me schedule an appointment. I'm at my absolute wit's end, unable to take any more pain relief due to severe allergies, leaving me completely helpless. These doctors desperately need to demonstrate basic human compassion and professional courtesy towards patients, and their reception staff's conduct is utterly unacceptable. The entire atmosphere of this practice is toxic and unbearable 😤

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