MM

Matt M. 2 years ago • From Google

Rating

Bad

Terrible service from unprofessional and unhelpful medical staff

This medical practice is absolutely terrible. Previously, it was excellent, but now I cannot suggest it to anyone. The issues begin with the reception team, who are discourteous, condescending, and thoroughly unprofessional. They brazenly fabricate information and seem to deceive patients routinely. Their standard response to any appointment request is to direct you to a walk-in clinic. The physicians are equally problematic. When you do manage to see them, they communicate in a patronizing manner, treating patients as though they lack any medical knowledge. Their approach demonstrates zero compassion, and they appear incapable of genuinely listening. Furthermore, they frequently make medication errors and misdiagnose treatments. My advice is straightforward: invest your energy in finding another surgery. There are numerous alternative practices with staff who are genuinely helpful and respectful.

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