CB

Carsia B. 2 years ago • From Google

Rating

Bad

Terrible service from unprofessional medical centre staff

The staff at the front desk are absolutely terrible!!!! You're left waiting endlessly on hold. Whenever you attempt to ask questions or seek prescription refills, they interrupt and talk over you. Being 34 weeks pregnant, I was shocked by how aggressively the representative spoke to me. I'm definitely switching medical centers. They urgently need to hire new personnel!!!!! Their behavior is completely unacceptable! Alternatively, they must provide proper training to teach employees how to handle customer interactions professionally!

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