GB

Gigi B. one year ago • From Google

Rating

Bad

Terrible service from unprofessional medical centre staff

The receptionist is utterly repulsive, with an abrasive demeanor and hostile communication style. When I requested to speak with the manager, she was dismissive and adamantly defended her staff member, refusing to address my concerns privately. The blonde receptionist, stationed at the front window, brazenly sipped her tea while appearing completely indifferent to my complaint, deliberately avoiding identification. The entire interaction was thoroughly unacceptable!! I intend to file a formal complaint with the NHS regarding this unprofessional conduct, which has caused me significant emotional distress and potentially compromised my well-being. I sincerely hope the NHS will provide a meaningful response to my grievances.

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