ET

Ella T. one year ago • From Google

Rating

Bad

Terrible service from unprofessional medical receptionist

I called the medical office twice within a month seeking a phone consultation with my doctor, fully aware of my condition and requiring antibiotics. I detailed my situation to an extremely discourteous receptionist who claimed no phone appointments were available at 10:30 AM. When I expressed my frustration about being severely ill and the situation's unfairness, she proceeded to yell at me and abruptly end the call. Upon redialing shortly after, I encountered another equally unhelpful and aggressive staff member.

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