Osmaston Surgery

Absolutely abysmal customer support after enduring a 90-minute phone call, only to discover that all available time slots have vanished. Now instructed to call back at 8 a.m. tomorrow. Horrendous

An absolute misuse of public funds, this establishment deserves complete shutdown and its employees should be permanently barred from the healthcare sector, offering nothing more than unhelpful..

Dr. Dhamrait demonstrated a compassionate and comprehensive approach, displaying both professionalism and genuine care during our interaction.

If I could give zero stars, I would. This surgery is completely worthless. I attempted to schedule an appointment by phone, but they never even pick up. I've never encountered a medical practice so..

A fresh nadir of human potential.

I've been a patient at this medical practice since childhood, and while appointment scheduling has evolved, these changes reflect our current times and are not the fault of the staff or surgery. The..

Absolutely worthless product - if I could rate it lower than the minimum, I would in a heartbeat. Complete waste of money and time.

After four decades of loyalty, I am completely disillusioned with this practice and its abysmal lack of meaningful service.

Impossible to reach anyone by phone, and the staff's demeanor is consistently unwelcoming. The team desperately requires training in basic customer interaction and interpersonal communication, with..

Terrible ordeal on every single visit, at least half of the medical staff should seriously rethink their professional path. Their interpersonal communication is abysmal, scheduling an appointment is..

Absolutely appalling service. This establishment deserves to be permanently closed.

Absolute worst medical practice in DERBYSHIRE, without a doubt. Spent the entire morning desperately dialing 130 times, only to be repeatedly informed no appointments were available and they..

If zero-star ratings were possible, I'd select that in a heartbeat. This medical practice is a complete embarrassment. The front desk personnel are discourteous and completely ignorant of their own..

Refused to order a blood test, declined to measure my blood pressure, and simply advised me to go to the emergency room instead. Completely useless service.

My teenage son is struggling with severe anxiety, experiencing panic attacks whenever he leaves the house, which has caused him to lose significant weight. He was examined by a physician who seemed..

A complete misuse of public funds and resources. My spouse and I are consistently advised to call early morning for same-day appointments, but the phone line is perpetually engaged. On Friday, I was..

This so-called "medical professional" displayed an appalling lack of understanding about mental health, treating my concerns with condescension. He ludicrously suggested my depression was merely..

I've been visiting this general practice for some time, and regrettably, the overall experience has fallen short of expectations in multiple aspects. The telephone lines are perpetually congested,..

I recently visited this medical facility for a scheduled physiotherapy session. From the moment I entered the reception area, I was assaulted by an absolutely revolting odor. When I was guided to an..

Appallingly incompetent and substandard medical practice - 1 star is overly generous From the digital platform's functionality to the staff's demeanor and handling of medication for vulnerable..