Mere Lane Group Practice

I've been a patient at merelane for several years, and I can confidently say the service has become completely unacceptable, with 99% of the problem stemming from the reception staff's terrible..

Absolute worst front desk staff imaginable. Their customer service is atrocious - anyone dealing with them deserves sympathy and divine intervention.

All our front desk staff are occupied, and you're stuck Waiting in line for more than an hour - what a ridiculous situation

The medical team, particularly the receptionists, Dr. Abraham, and Ms. Murray, have been incredibly supportive throughout my health journey. They've consistently provided exceptional care,..

Dr. Baggus at Mere Lane provided outstanding treatment during my Auntie's recent visit. Her compassionate approach was truly remarkable. She dedicated her attention to my elderly relative, listening..

Staff at the front desk display extremely poor customer service and lack basic professionalism, making initial interactions with this establishment highly unpleasant.

Frustrated with the medical practice today. Brought my toddler in this morning for an appointment, and they promised to call back this afternoon. It's now past 7 PM, my child is already asleep, and..

Scheduling a consultation here is quite challenging and frustrating.

This is hands down the most terrible general practitioner's office I've encountered. The receptionists, in particular, are absolutely dreadful.

As a patient, I want to provide a sincere assessment of Mere Lane group practice. The reception staff consistently demonstrate exceptional helpfulness, and the nursing team is attentive, taking the..

I interacted with the medical practice's staff for the first time today and was greeted by Diane, the receptionist, who exemplified professionalism and courtesy. She was exceptionally accommodating..

Terrible personnel and an unacceptable level of customer support

In my view, this so-called "Medical Practice" should be stripped of its designation due to their complete lack of compassion towards patients across every aspect of care. Getting an appointment with..

Absolutely appalling medical service. I had an x-ray performed at the women's hospital unit several months back, and since then, I've been persistently calling my GP for the results. When I finally..

An absolute disaster of a general practitioner in Liverpool. They dismissed my tonsillitis as "viral" without proper treatment, and now I'm dealing with multiple subsequent health complications as a..

I felt compelled to highlight the exceptional qualities of Rebecca Masih, a nurse at this practice who truly stands out. Her approach goes beyond mere medical assistance; she provides comprehensive..

Front desk staff were unprofessional and discourteous, creating an unwelcoming atmosphere from the moment I arrived.

From the moment you step inside, the staff radiates warmth and hospitality. Their professionalism shines through with remarkable efficiency, and they go above and beyond to provide helpful and..

I arrived at the practice early at 8am, hoping to secure an appointment. After finally being scheduled for 9:10 am, I waited patiently until 9:45. When I approached the reception to inquire about..

Attempted to contact the medical practice at 10:30 AM on 11/11/2020 for a physician consultation, and as of 6:40 PM, I'm still waiting for a return call. This is absolutely unacceptable. It's not as..