KS

Kelly S. 4 years ago • From Google

Rating

Bad

Terrible service leading to healthcare system breakdown

Ever since the merger, the medical practice has completely deteriorated. Scheduling a doctor's appointment has become impossible, and their standard response is to redirect patients to the emergency room or urgent care, even for straightforward issues like a child's ear infection and tonsillitis. My 4-year-old has experienced tonsillitis four times in just three months, yet they persistently refuse to see him and continue to push us towards urgent care facilities. It's an utterly pointless medical practice. As a result, emergency rooms and urgent care centers are becoming overwhelmed with minor medical conditions, which is absolutely unacceptable.

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