Adderley Green Surgery

Seeking a new healthcare provider due to inadequate mental health care. I contacted 111 over the weekend, and with the appropriate treatment, I'm experiencing significant improvement in my condition.

Terrible Healthcare Experience. Steer clear of this GP practice if you value your time and peace of mind. The receptionists will interrogate you about your medical concerns, only to inform you that..

Empathy matters. Remember that behind every medical chart is a real person with feelings, hopes, and fears. Take the time to truly listen and connect.

Big kudos to Jackie at the medical center. This morning, I called but couldn't secure an appointment and was told to drop off a urine sample. Initially feeling dismissed and frustrated, I visited..

I waited 4 weeks for an appointment with doctor B., then had to wait 2 hours in the surgery for it, no explanation to why she was running so late when there was only 2 of us left in the sugery. A..

Utterly appalling. The process of scheduling an appointment is painfully slow and frustrating. On numerous occasions, their lack of timely assistance has resulted in my family's health deteriorating..

Professional and courteous staff who went above and beyond to assist me effectively.

Are you serious about this pathetic excuse for a medical practice? Minimal effort, filthy seats, grimy bins scattered outside, zero concern for basic sanitation. Endured a 90-minute wait to consult..

Complete and utter pointless endeavor.

Utterly lacking in professional care and customer service, it seems the staff lacks proper medical training. Upon entering the practice, a massive computer screen obstructs the reception area,..

This marks my third consultation about the identical problem, which remains completely unaddressed. Moreover, my scheduled appointment was set for 10:00 am, yet I wasn't seen until 11:00 - a full..

A complete mockery of a medical practice. The front desk staff are incompetent and fail to document any patient communications. The physician appears disinterested, completely ignoring patient..

I called seeking assistance during a critical mental health crisis and was informed that no appointments were available for up to a month. The front desk personnel are incredibly unprofessional,..

I've been a patient at this practice for half a century, and let me tell you, it has seriously deteriorated. I completely endorse the negative feedback from others. If you're seeking a healthcare..

Steer clear of this medical practice! Completely ineffective and frustrating. The reception staff are discourteous and unprofessional. They consistently promise return calls that never materialize...

I had a very bad experience with Jeannette, as she had given me an appointment for today but, when I arrived she did not let me see the doctor at the time of my appointment because she made an error..

For two consecutive months, the medical staff have failed to process my essential medication. When I contact them, they claim they'll handle it immediately, but just like last month, the doctor..

I sought a medical document for my 12-year-old's asthma to present at her school, but was shocked when the medical practice demanded a whopping 40-pound fee for this simple administrative task. I..

I visited the clinic expecting a routine viral check-up with the nurse named Sharon, who quickly picked up on my unusual pallor and recommended blood work. Thanks to her keen observation, a..

The personnel are welcoming and supportive. The medical professionals are attentive, and in my personal experience, it's a solid healthcare facility.