KL

Katie L. one year ago • From Google

Rating

Poor

Terrible service leaving patients without essential medication

Over the past couple of weeks, I've attempted to renew my prescription medication multiple times online, but received no response. When I visited my local pharmacy, assuming the doctor had processed the order, I discovered nothing was in the system. This is completely unacceptable. What's the point of waking up early to complete an online consultation if no one bothers to follow up? By 8:30 AM, all consultation slots are already fully booked, which is incredibly frustrating. The lack of flexibility and constant unavailability is pushing me to seriously consider switching to a different medical practice that might actually provide better service and responsiveness.

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