AA

Amber A. 3 years ago • From Google

Rating

Bad

Terrible service leaving pregnant patient without care

Since becoming a patient at this medical practice, I've only had a single consultation since August 2021. Now 20 weeks into my pregnancy, I'm battling the flu with a persistent chest cough that's preventing me from getting any rest. I reached out to my GP's advice line yesterday morning at 9 am and, as of 6:08 pm, I'm still waiting for a return call. Similarly, when I contacted Oaklands Surgery last month about severe stomach pains, their delayed response forced me to call 111 and ultimately seek emergency care at A&E, potentially for appendicitis. It's no surprise that emergency departments are overwhelmed when primary care is this unresponsive.

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