ST

Susan T. 6 years ago • From Google

Rating

Bad

Terrible service left me hopeless and in pain

Sitting here devastated, the front desk staff and their manager (Becky) callously directed me to a walk-in clinic at MRI, despite having no doctors accessible to discuss my controlled medication needs following significant surgery. Their treatment was appalling - they didn't bother to learn my name, instead engaging in a 10-minute argumentative exchange without even inquiring about my medical condition. An absolute catastrophic failure in customer service and patient care.

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