Chapel Street Surgery
EE
Emma E. 3 years ago • From Google
Bad
Recently signed up in the new neighborhood, but my registration paperwork languished on someone's desk for nearly a week before being processed. This administrative delay prevented me from scheduling a blood test. When I finally managed to book an appointment, it was promptly cancelled. I attempted to reschedule by phone, calling repeatedly—around 40 times—without success. After an hour, I eventually connected with staff who only offered 9am slots, which didn't work for me. As a result, I've decided to seek registration elsewhere. My health is suffering, my stress levels are high, and I'm still unable to receive necessary medical care. Due to their inefficient handling of a simple registration process, I've now lost an additional two weeks in accessing treatment. This entire experience has been a complete waste of everyone's time.
Desislava N.