LM

Lucie-anne M. 2 years ago • From Google

Rating

Bad

Terrible service puts patients health at risk

I'm allocating just 1 star because zero isn't an option. Securing an appointment here has always been challenging, but during my recent encounters concerning my mother's declining health, the situation has become even more frustrating. After finally managing to get through, there are consistently no available slots, and when the nurses eventually returned my call, their sole recommendation was 'paracetamol and Ibuprofen' for an undiagnosed condition that would ultimately transform her life. Fortunately, I was able to pursue private healthcare to obtain the necessary tests, diagnosis, and ongoing medication she requires. However, for individuals without the financial means to do so, my urgent recommendation is to switch medical practices immediately if you desire any semblance of genuine care or meaningful answers before it becomes irreversibly too late.

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