AK

A K. 2 years ago • From Google

Rating

Bad

Terrible service puts vulnerable patients at risk

Terrible medical procedure, and if I were closer, I'd definitely seek an alternative for my mother. I've wasted nearly an hour on hold, trying to explain to an incompetent employee that my elderly mother lacks the technological skills to navigate an online booking platform, rendering it completely useless for her. This is the inevitable result of hiring poorly compensated staff who seem more interested in chatting and browsing the internet than actually addressing customer concerns.

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