HD

Helen D. 2 years ago • From Google

Rating

Bad

Terrible service putting patients health at serious risk

My daughter has been struggling to secure a medical appointment. When she calls at 8am, they respond at 11am claiming no slots are available and advise her to visit the emergency department. The A&E waiting time exceeds 5 hours, which is impossible for her to manage with an 11-month-old baby, especially since she doesn't own a car. They're even suggesting she take a taxi! Park Surgery deserves to be closed down for their complete failure to provide basic GP services. They can't continue using COVID as an excuse indefinitely. Either they should fulfill their professional responsibilities or consider leaving healthcare altogether. This approach is precisely why emergency departments are overwhelmed and on the verge of collapse!!

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