AB

Abby B. 3 years ago • From Google

Rating

Bad

Terrible service ruins a potentially good medical practice

I'm utterly let down by this general practice clinic. The front desk personnel are incredibly discourteous and appear completely disinterested in listening to patients, quickly dismissing concerns they claim not to comprehend or have insight into. It's truly disheartening because the medical professionals themselves are wonderful, yet their reputation is being severely undermined by the reception team's poor attitude. The practice is also overwhelmingly overcrowded, and when I was struggling with severe, undiagnosed glandular fever, they couldn't schedule an appointment for a fortnight. What a profound disappointment!!

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