Hillcrest Surgery

Incredibly discourteous, lethargic, and unproductive front desk personnel. We've encountered numerous errors (involving straightforward medical procedures and treatment), convoluted protocols, and a..

I initially encountered difficulties scheduling a morning consultation regarding a breast lump. However, credit goes to the practice manager who attentively heard my concerns and successfully..

utterly appalling, relocated to the neighborhood while expecting and attempted to register with this medical practice, including sending address verification. repeatedly phoned to confirm my..

Dr. Woo is exceptional. She takes her time during appointments and genuinely pays attention to my concerns. I feel completely supported by her compassionate approach, and I'm truly appreciative of..

The medical staff at Hillcrest have truly impressed me recently. Diagnostic procedures and specialist consultations have been swift, with clear and timely communication of outcomes. They've..

Utterly appalling medical professionals who completely mishandled my case. Initially, I was informed about a potential cancer diagnosis, then shuffled around with incorrect referrals. Dr. Barton..

My child's inaugural vaccination appointment with my partner was marred by an incredibly unwelcoming encounter. The receptionist's demeanor was abrasive, shouting instructions from behind the desk..

Despite an initially uncertain scheduling process, the physician promptly reached out to understand my medical concerns. She attentively heard my symptoms and provided a detailed assessment...

The employees are consistently welcoming, but securing a doctor's appointment or even getting through on the phone can be incredibly challenging. I've spent up to an hour dialing from 8am onwards,..

They completely disregard privacy concerns and seem willing to divulge personal details to any random inquirer without hesitation, which leaves me utterly stunned and deeply disturbed

Always attentive and eager to hear concerns, this service goes above and beyond by conducting comprehensive investigations. The approach is marked by genuine compassion and careful consideration,..

I'm currently undergoing thyroid treatment, with my doctor scheduling a blood test in two months (approaching in a week), and RUH also requesting one. Upon calling to book today, the receptionist..

It's an outstanding medical facility. My wife, battling a life-threatening illness, has received exceptional care from this practice. The operations are almost always seamlessly..

Yesterday's experience was top-notch. The recently installed phone system functioned perfectly, and I was given the choice between an in-person or telephone consultation on the same day. The..

Every time I contact this medical practice, I anticipate support, not additional anxiety. Today's experience pushed me beyond my limits, and as a result, I've decided to transfer my registration to..

I'm perplexed by the critical comments because this general practice has been exceptional for me. While you need to phone early in the morning, securing a same-day consultation has never been a..

Spent countless attempts trying to get my phone set up, making over 100 calls. After waiting 10 minutes on hold, I was simply informed that no appointments were available. Unbelievable. Hillcrest..

Scheduling an appointment here is practically impossible. Spent nearly three-quarters of an hour on hold, only to ultimately abandon the call in frustration.

Hillcrest's staff have consistently demonstrated exceptional care throughout my recent experiences with them. Their approach has been consistently compassionate and courteous. They maintain a high..

Arrived at the scheduled time, received a top-notch consultation with precisely the guidance I was seeking.