KF

Kate F. 4 years ago • From Google

Rating

Bad

Terrible service since pandemic hit

If possible, I'd rate this zero stars. Ever since COVID-19, the reception staff have taken control of appointment scheduling. They've directed me to the emergency room in one case, completely disregarded my request another time, and even demanded a picture of a medical issue I never mentioned. Their approach is to patronize patients, treating them like uninformed children who can't manage their own appointment bookings. There's absolutely no value in being registered with this practice, as they seem uninterested in actually seeing patients.

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