Chelmer Village Surgery

Utterly disgraceful customer support. If you schedule a phone consultation, prepare for massive delays of 3 to 4 hours before they might actually contact you. They demonstrate zero empathy or..

I wish I could rate them zero stars! Their task was straightforward: mail a simple letter to DVLA, yet they deceived me by claiming they sent it on March 15th when they actually mailed it on April..

I am utterly frustrated with the medical care provided here. Firstly, how can a physician possibly make an accurate diagnosis through a brief phone call, particularly when each consultation barely..

Extremely disappointing customer support

This medical facility is a complete disaster, with administrative personnel displaying utter incompetence.

Couldn't add my mother as a temporary patient during her visit, seemingly due to financial constraints. As a result, we'll be removing ourselves from this terrible healthcare provider. I'd give..

Absolutely terrible medical experience. The doctor completely disregards patient concerns, which is extremely alarming. The front desk staff are condescending and unprofessional, treating patients..

We've been patients at this medical practice for several years now, and our experience has been consistently outstanding. The staff, particularly the receptionists, are incredibly friendly and..

I've been a patient at this medical practice for more than 12 months, and the experience has been far from satisfactory. The front desk staff are consistently discourteous and fail to effectively..

Wasted countless hours in the hospital during my pregnancy due to their errors!!!

The staff here, from front desk to physicians, are completely incompetent and uncaring. They seem intentionally unhelpful, providing zero meaningful assistance and treating patients with total..

Terrible customer service experience with their contact line. The phone just kept ringing, and when someone finally picked up, the call was abruptly disconnected. I was forced to visit their..

Every interaction with this medical practice has been seamless. They're consistently responsive whenever I require scheduling or professional guidance, and I have zero complaints about their service.

I'd like to express my sincere gratitude to Tina for her exceptional customer service. When I called, she was incredibly attentive, carefully listening to my concerns and going above and beyond to..

I created a Google account solely to share my frustration. I'm absolutely stunned that after being on hold for almost two hours, they abruptly disconnected my call. I've been attempting daily for an..

The entire team provides warm, courteous service, though they're consistently occupied with tasks.

The medical staff here display an appalling lack of professionalism, with both the physician and front desk personnel demonstrating a shocking disregard for basic courtesy. Their customer service is..

Extremely unsatisfactory general practitioner who completely disregards patient symptoms and rushes to write prescriptions. I've lost all confidence in their medical approach and will now bypass..

Surprisingly tolerable with the recent GP additions at my medical practice, though I'm contemplating switching providers. The absence of compassionate care and professional guidance for both myself..

I've experienced excellent care from this medical practice. For almost six years, I have been a resident of the Chelmer Village area.