The Limes Medical Centre

I recently interacted with your prescription department and was thoroughly impressed by the quality of service I received.

I typically approach contacting Limes with apprehension. But today, they surprised me with a prompt callback within sixty minutes. They presented me with scheduling options for either today's..

Attempting to contact this medical practice is an absolute nightmare. Their phone system is clearly inadequate, with an unreasonable queue limit that makes booking an appointment a near-impossible..

Unbelievable. "Your call matters to us." Absolutely hilarious.

Absolutely terrible customer service. They never pick up the phone, their reception is useless, and they just tell you to call back without providing any actual assistance.

The customer service here is utterly inadequate. They're clearly leveraging covid as a convenient pretext for minimal effort. Their appointment system is frustratingly restrictive, allowing bookings..

Accessed the Limes platform and utilized their E Consulant Online feature, which proved to be an exceptional service. Received a text message scheduling an appointment within hours. Managed to..

Completely worthless and maddening! The automated phone system is so impenetrable that attempting to schedule an appointment becomes an exercise in futility! On the rare chance you actually connect,..

The front desk staff were incredibly discourteous and completely uncooperative, and this facility is so incompetent that it should be permanently closed due to its potential risks to community safety.

Every single time I attempt to contact them, it's a nightmare. When I miraculously manage to reach someone, the administrative staff are completely unhelpful, constantly repeating that they're fully..

The scheduling hotline is utterly unacceptable and demands immediate overhaul.

I managed to secure an urgent consultation on Monday morning regarding a potentially concerning skin mole. By that very afternoon, I was seen by a compassionate female doctor. The following day, the..

The front desk staff were incredibly welcoming, and Emily-Jade provided exceptional, supportive service throughout my interaction.

I recently visited the practice and felt completely unheard during my consultation. It took me four long weeks to secure an appointment with a doctor I had previously seen in April, as I was..

I arrived at the medical clinic ahead of my scheduled time and checked in with the front desk staff. My appointment was set for 11:15 am, but from my perspective, I ended up waiting nearly two hours..

Impossible to reach customer service as they disconnect the call and suggest calling back later. I contacted them precisely at 8:30 AM on behalf of my aging mother, who is becoming increasingly..

Called this morning, consulted with a physician and secured an appointment later the same day. I've discovered the medical professionals and personnel to be incredibly supportive and polite, and..

Steer clear at all costs, especially if you have allergies! For over a year, I've been attempting to obtain allergy tests from this practice, and the situation recently escalated dramatically. Four..

Impossible to navigate through this phone's interface and features. Completely unintuitive and frustrating to use.

Their customer service queue is limited to just 10 callers, making it virtually impossible to even join the waiting line for speaking with a representative.