JW

Joshua W. 2 years ago • From Google

Rating

Bad

Terrible service that endangers patient health and wellbeing

This GP practice in West London is absolutely dreadful. Steer clear and seek out an alternative healthcare provider that genuinely cares about patients and their families. My relatives and I have been registered with this surgery since the 1990s, and they have consistently let down every single family member; my brother, my father (both of whom have sadly passed away), my mother, and my sister. The reception staff are discourteous and indifferent, while the doctors and other personnel are equally appalling individuals who demonstrate a complete lack of empathy and professionalism, seemingly motivated by malice rather than a commitment to patient care. Such conduct is entirely unacceptable for a medical practice. If I could assign zero rating stars, I absolutely would - they do not even merit a single star rating.

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