Broadway Medical Centre
Lynne G. 7 years ago • From Google
Bad
Terrible service that lacks basic customer compassion
I'm giving this a single star solely to submit a review, though it truly merits zero. I attempted to schedule an appointment for next week, as my son is returning from overseas unexpectedly due to a health issue after being abroad for 24 months. The staff response was shockingly unprofessional - they curtly stated no appointments were available and suggested I call on the day with no guarantee of being seen. Their alternative recommendation was to visit a same-day centre. In stark contrast, when I contacted a practice in Cleveleys, they were incredibly supportive and professional. They promptly guided me through registering and confirmed an appointment could be made. I'm astonished more patients haven't already switched practices. This location desperately requires comprehensive staff training.
Haven't encountered any significant issues. Unfortunately, the front desk staff's attitude leaves much to be desired.
Broadway Medical Centre
Flavia V.
Extremely courteous and competent. The physician consistently follows up personally, and scheduling is incredibly efficient! Highly recommend without hesitation!
Broadway Medical Centre
Sarah P.
Been a loyal patient at this surgical practice for more than three and a half decades, and I have absolutely no intention of switching to another provider.
Broadway Medical Centre
stacey c.
Absolutely appalled by the receptionist Tracey Bramble's behavior.. her complete lack of professionalism and judgmental attitude during our phone conversation was unacceptable.. she desperately..
Broadway Medical Centre
Paula C.
Prompt and efficient assistance
Broadway Medical Centre
Isi H.
I visited the clinic today to have my coil removed and was initially anxious due to warnings about potential discomfort. However, nurse Allison was absolutely fantastic and completely calmed my..
Broadway Medical Centre
Jac S.
Completely revolting employees with a terrible demeanor, and not a single person there seems capable of performing their duties. The entire staff should be swapped out for individuals who are..
Broadway Medical Centre
Lou K.
Exceptional medical professionals in Lancashire and across England! The doctors and nurses are incredibly understanding and attentive. Wait times are remarkably short, and their professionalism is..
Broadway Medical Centre
Janette E.
Getting an appointment is challenging, with success mainly possible if you call precisely at 8am. Emergency slots are your best bet. The medical staff—doctors and nurses—are genuinely warm and..
Broadway Medical Centre
Jake W.
The reception staff demonstrate nothing but disrespect and unprofessional behavior, failing to clarify their "emergency appointment" process or explain their arbitrary guidelines that deviate from..
Broadway Medical Centre
Nicola M.
Scheduling a visit here is practically impossible - the booking process is completely ridiculous!
Broadway Medical Centre
M A.
Total crooks operating this establishment! Absolute scammers running the whole operation!
Broadway Medical Centre
christine p.
Received excellent support, much appreciation to Kirsty. Dr. Smythe even went out of his way to check on my well-being, despite not being my direct physician.
Broadway Medical Centre
diane l.
Throughout our 24-year residency, every interaction at Broadway Medical Centre has been exceptional. The level of care and service we've received has consistently exceeded our expectations. We..
Broadway Medical Centre
Alison B.
If you're seeking a surgical experience where your critical medical findings mysteriously vanish without a hint of accountability, look no further - this procedure has you completely covered.
Broadway Medical Centre
R M.
Beneficial service for maritime professionals, providing convenient ENG 1 medical examinations for local cadets and seafaring personnel.
Broadway Medical Centre
Isabel W.
Scheduling a nightmare - the mobile application is completely dysfunctional and the phone lines are perpetually jammed. Utterly frustrating and an absolute waste of my valuable time.
Broadway Medical Centre
CJ C.
My mother was completely dismissed when she arrived, with staff claiming no prior appointment existed, despite her scheduling one just the day before. Their lack of customer service and..
Broadway Medical Centre
Julie R.
The front desk staff were incredibly accommodating and friendly. They went above and beyond to assist me, making every request seem effortless. The doctor followed through with a timely phone call..
Broadway Medical Centre
Jack G.
The front desk team consistently demonstrates warmth, courteousness, and a high level of competence.
Broadway Medical Centre
Kelsey H.