SS

Simon S. 7 years ago • From Google

Rating

Bad

Terrible service that made healthcare incredibly frustrating

I regret ever mentioning relocating and leaving Banwell. The appointment scheduling is impossible via phone, and their digital platform is consistently unreliable. Communicating through messages with a physician I've never encountered feels completely absurd. Currently struggling to secure a prescription refill, and the login process is failing, with no telephone support available. Utterly unacceptable. ### Currently experiencing my fourth consecutive day of attempting to contact someone about a repeat prescription. I've exhausted every automated line option without success. Online ordering remains impossible as I've been pending a password reset for nearly a week. My work schedule prevents me from visiting in person during operating hours. This situation is completely ridiculous.

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