Great Lever Health Centre
Gemma S. 3 years ago • From Google
Bad
Terrible service that put my baby at risk
I am absolutely furious with Great Lever health centre - the worst doctors I've ever encountered! They've completely mishandled my 3-month-old son and totally dismissed his needs. Today was an absolute nightmare. I tried getting an appointment and ended up booking one online myself. When we arrived, the appointment was mistakenly scheduled for injections that were already pre-booked. The nurse said she'd speak to the receptionist about his toilet issues, then returned saying we'd be booked for tomorrow. When my partner asked the time, we were told to speak directly with reception, who then said we'd need to call in the morning. It was ridiculous, especially with my son screaming in pain in the waiting room. At the pharmacy, I encountered more frustration trying to get his formula. Their system showed no prescription, despite previous conversations with his doctor about putting it on repeat. When I asked if being on repeat would eliminate the need for constant requests, the doctor said no. I'm completely baffled why I must continuously jump through hoops for something so simple. Their appointment system is a complete joke. You call when they open and might not get through until late afternoon. Even emergency appointments are treated like an inconvenience. They claim to be fully booked, yet the waiting room is practically empty! It's shocking how little they seem to care about a vulnerable baby's health. My son should be their absolute priority, but clearly, he isn't.
The nursing staff demonstrated exceptional compassion and provided outstanding support. She was truly a delightful individual who made the experience much more comfortable.
Great Lever Health Centre
Katarzyna J.
The reception team was exceptional. On May 30th, I received a call from a potential employer requesting a BMI certificate to verify my health status. I attempted to call but couldn't reach anyone,..
Great Lever Health Centre
Gemma S.
I am absolutely furious with Great Lever health centre - the worst doctors I've ever encountered! They've completely mishandled my 3-month-old son and totally dismissed his needs. Today was an..
Great Lever Health Centre
Jackie S.
When you're feeling under the weather, this is the go-to place for medical attention.
Great Lever Health Centre
humaira a.
I visited the clinic for a blood draw today, and the nurse named Amy was absolutely fantastic. In past experiences, phlebotomists struggled to draw my blood, but she successfully collected the..
Great Lever Health Centre
John N.
Completely worthless medical practice - I've spent years attempting to schedule an appointment, but their receptionist consistently creates obstacles. They offer zero assistance whatsoever. Avoid..
Great Lever Health Centre
Trust B.
An absolute disaster and complete mockery. The personnel lack competence, with excessive staff crowding the reception area - two in the morning, two in the afternoon, and even more the following..
Great Lever Health Centre
Khawaja M.
I'm dealing with my wife's pregnancy-related heartburn, and when I called to schedule a doctor's appointment, the receptionist was completely unhelpful. She repeatedly insisted we should just visit..
Great Lever Health Centre
Mark M.
Dr. Khan is undoubtedly the most exceptional physician I've ever encountered. While his initial manner might seem aloof, his actual medical expertise and commitment to patient care are..
Great Lever Health Centre
M A.
Abysmal service. Quick to shift responsibility onto parents rather than seeking a constructive solution that prioritizes the patient's well-being (specifically, my child's needs). Proceed with..
Great Lever Health Centre
Pauline G.
Went downhill after Dr. Newgrosh left. Quality of care has seriously declined. Miss his expertise and personalized approach. Not the same medical practice anymore.
Great Lever Health Centre
Wozza L.
If you're considering this place, look elsewhere - it's absolutely terrible. Booking appointments is impossible, the general practitioner is perpetually absent, and the staff are completely..
Great Lever Health Centre
Abbey A.
Called the medical practice at 8am only to be informed that no appointments were accessible due to 20 individuals already waiting outside, who would be seen first. This seems completely unjust for..
Great Lever Health Centre
Mandy F.
The reception team was outstanding, consistently demonstrating friendliness and a helpful attitude. The physician I consulted with today, a recently joined female doctor, was incredibly attentive,..
Great Lever Health Centre
Amanda W.
During my initial visit to a UK health centre, I encountered a middle-aged Indian receptionist positioned on the right side of the entrance who completely ruined the atmosphere. She was loudly..
Great Lever Health Centre
Emma K.
I've been a patient at this medical facility for almost three decades, and it's rapidly deteriorating into complete chaos! I've been attempting to secure my recurring medication for a full week..
Great Lever Health Centre
Jaspreet K.
Satisfactory assistance provided
Great Lever Health Centre
Jacqui B.
Known this place since I was a kid.
Great Lever Health Centre
zuhurah n.
Absolutely terrible general practice clinic that never picks up their phone. Every single time I call, I'm greeted with no response, just an endless ringing or message claiming no staff are..
Great Lever Health Centre
K M.
I am deeply disheartened by the subpar medical treatment received from Dr. Nasima Sidda. From our initial interaction, it was evident that her interpersonal skills were severely lacking—she treated..
Great Lever Health Centre
Grace L.