Great Lever Health Centre
Gemma S. 2 years ago • From Google
Bad
Terrible service that put my baby at risk
I am absolutely furious with Great Lever health centre - the worst doctors I've ever encountered! They've completely mishandled my 3-month-old son and totally dismissed his needs. Today was an absolute nightmare. I tried getting an appointment and ended up booking one online myself. When we arrived, the appointment was mistakenly scheduled for injections that were already pre-booked. The nurse said she'd speak to the receptionist about his toilet issues, then returned saying we'd be booked for tomorrow. When my partner asked the time, we were told to speak directly with reception, who then said we'd need to call in the morning. It was ridiculous, especially with my son screaming in pain in the waiting room. At the pharmacy, I encountered more frustration trying to get his formula. Their system showed no prescription, despite previous conversations with his doctor about putting it on repeat. When I asked if being on repeat would eliminate the need for constant requests, the doctor said no. I'm completely baffled why I must continuously jump through hoops for something so simple. Their appointment system is a complete joke. You call when they open and might not get through until late afternoon. Even emergency appointments are treated like an inconvenience. They claim to be fully booked, yet the waiting room is practically empty! It's shocking how little they seem to care about a vulnerable baby's health. My son should be their absolute priority, but clearly, he isn't.
It'll do if you're stuck with no other choice.
Great Lever Health Centre
Emma K.
I've been a patient at this medical facility for almost three decades, and it's rapidly deteriorating into complete chaos! I've been attempting to secure my recurring medication for a full week..
Great Lever Health Centre
Jamie T.
Dr. Nasaruddin and Daniel demonstrate exceptional compassion. The receptionists, Dami and Diane, are incredibly warm and welcoming. Dr. Loomba is fortunate to have such an outstanding staff. Kudos..
Great Lever Health Centre
J R.
The nursing student performing my blood draw was incredibly rough and careless. While drawing blood, I experienced bleeding that ran down my arm, and she hastily applied a substandard bandage after..
Great Lever Health Centre
zuhurah n.
Absolutely terrible general practice clinic that never picks up their phone. Every single time I call, I'm greeted with no response, just an endless ringing or message claiming no staff are..
Great Lever Health Centre
Jackie S.
When you're feeling under the weather, this is the go-to place for medical attention.
Great Lever Health Centre
Grace L.
The nursing staff demonstrated exceptional compassion and provided outstanding support. She was truly a delightful individual who made the experience much more comfortable.
Great Lever Health Centre
Steve P.
Attempting to schedule an appointment for two consecutive days has been futile, with calls consistently redirected to voicemail. The lack of responsiveness is utterly unacceptable. I've reached out..
Great Lever Health Centre
Mark M.
Dr. Khan is undoubtedly the most exceptional physician I've ever encountered. While his initial manner might seem aloof, his actual medical expertise and commitment to patient care are..
Great Lever Health Centre
Tyler M.
What's the purpose of a contact number if it's just for show? No matter how many times you dial, they never answer, and it's absolutely ridiculous! On the rare occasion someone actually picks up,..
Great Lever Health Centre
Abbey A.
Called the medical practice at 8am only to be informed that no appointments were accessible due to 20 individuals already waiting outside, who would be seen first. This seems completely unjust for..
Great Lever Health Centre
Aziz I.
Currently, I must express that this has been an incredibly frustrating ordeal. We haven't yet participated in any programs at the center, so I can't provide insight into those. However, the process..
Great Lever Health Centre
Adnan S.
Absolute zero rating deserved... signed up and immediately dropped after a single visit! Discourteous employees and an equally disrespectful doctor! They restrict you to a mere 10-minute..
Great Lever Health Centre
stacey l.
This medical facility is hands down the most subpar healthcare provider I've encountered. Their service quality is absolutely abysmal, and the entire experience is frustratingly disappointing from..
Great Lever Health Centre
J S.
I have been a patient at this medical practice for three decades, consistently experiencing top-tier service until recently. Following Dr Newgrosh's retirement, there has been a marked decline in..
Great Lever Health Centre
Katarzyna J.
The reception team was exceptional. On May 30th, I received a call from a potential employer requesting a BMI certificate to verify my health status. I attempted to call but couldn't reach anyone,..
Great Lever Health Centre
lynne d.
Attempted to contact customer service early morning, spent over two hours dialing repeatedly without success. When I finally got through around 9 AM, the representative simply advised me to call..
Great Lever Health Centre
Sidat H.
Absolutely dreadful encounter. Front desk staff showed zero assistance, and the nursing team was incredibly discourteous.
Great Lever Health Centre
Wozza L.
If you're considering this place, look elsewhere - it's absolutely terrible. Booking appointments is impossible, the general practitioner is perpetually absent, and the staff are completely..
Great Lever Health Centre
Kamran K.
My family has been patients at this health centre for several years now. The facility offers a comprehensive range of services, including general practitioners, a practice nurse, and on-site blood..
Great Lever Health Centre
James B.